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Legal

Refund & Return Policy

Last Updated: December 2025

1. Overview

This Refund & Return Policy applies to fees charged by HomeLink Communications LLC. It does not cover refunds for services provided by third-party providers, which are subject to their own policies.

2. 14-Day Refund Window

You may request a refund within 14 days of receiving/activating our services. If approved, eligible charges will be refunded per the terms below.

3. Eligible Refunds

Within the 14-day window, refunds may apply to eligible HomeLink Communications service charges paid directly to us.

4. Non-Refundable Fees

These fees are non-refundable even within the 14-day window:

  • Service, setup, and coordination fees once the order has been submitted and processed.
  • Any fees already charged by or paid to third-party providers.

5. Third-Party Charges

Charges from third-party providers are not refunded by HomeLink Communications and must be handled directly through the provider.

6. Refund Request Process

To request a refund, contact us with:

  • Your full name
  • Service address
  • Order details
  • Reason for the request

Contact:

7. Processing Time

Approved refunds are issued to the original payment method. Processing takes 5–10 business days.

Related Policies

Terms & Conditions | Privacy Policy | Refund policy